About Us
About Lily’s Garden Furniture
Outdoor furniture and living spaces for UK homes
At Lily’s Garden Furniture, we believe your garden should be an extension of your home — a comfortable and welcoming place for dining, relaxing and spending time with family and friends.
We offer a carefully selected range of garden furniture, outdoor dining sets, pergolas, parasols, BBQs, outdoor kitchens, heating, lighting and garden accessories for customers across the UK.
Our aim is simple: to make choosing outdoor furniture easier by bringing together practical products, considered designs and helpful customer service in one place.
Who we are
Lily’s Garden Furniture is operated by SJ ECOMMERCE LTD, a company registered in England and Wales.
We are an online outdoor-living retailer serving customers throughout the United Kingdom.
Our focus is on providing customers with a straightforward way to discover outdoor furniture and related products, together with clear product information and customer support before and after purchase.
Our company information
We believe customers should be able to easily understand who they are buying from and how to contact us.
Business details
Registered office & contact
London
EC1V 2NX
United Kingdom
What we offer
We specialise in products designed for outdoor living, with options for different garden sizes, styles and ways of enjoying outdoor space.
Garden Furniture
Dining tables and chairs, lounge furniture, sofas and complete garden furniture sets for outdoor dining and relaxation.
Pergolas & Shade
Contemporary pergolas, gazebos, parasols and other shade solutions designed to make outdoor spaces more comfortable and usable.
Outdoor Dining
Dining tables, chairs and complete dining sets in a range of styles, materials and sizes.
BBQs & Outdoor Cooking
BBQs and outdoor cooking products for customers who enjoy preparing meals and entertaining outdoors.
Heating & Lighting
Outdoor heating and lighting products designed to add warmth, atmosphere and practicality to outdoor spaces.
Garden Décor & Accessories
A selection of accessories and finishing touches to help complete and personalise your outdoor space.
Carefully selected products
We work with established outdoor-living brands and suppliers and select products based on their specifications, materials, functionality and suitability for outdoor use.
Our catalogue includes products from recognised outdoor-living brands alongside other products available through our store.
Product specifications, materials, dimensions, warranties and other important information are provided on the relevant product pages.
Because products vary between manufacturers and models, we encourage customers to review the individual product information before purchasing and to contact us if they need help understanding which product is right for their space.
Our approach to customer service
Buying garden furniture online can be an important decision, particularly for larger products and outdoor living projects.
That is why we aim to provide clear information before you place an order and responsive support afterwards.
Our team can help with questions about:
- Product specifications and dimensions
- Materials and features
- Product suitability
- Delivery information
- Existing orders
- Returns and refunds
- Product warranties
- General outdoor furniture enquiries
If you are unsure about something, please contact us before placing your order and we will do our best to help.
Clear information before you buy
We want customers to understand what they are purchasing before placing an order.
Depending on the product, relevant information may include:
- Product dimensions
- Materials
- Colours and finishes
- Included items
- Assembly requirements
- Weight capacities where applicable
- Delivery information
- Warranty information where applicable
Product information can vary between manufacturers and individual models, so please refer to the relevant product page for the most accurate information about the item you are considering.
Delivery across the UK
We provide delivery to customers throughout the United Kingdom.
Delivery information, including applicable delivery timeframes and important delivery conditions, is provided on our website and on relevant product pages.
For larger outdoor furniture products, delivery arrangements may vary depending on the product and delivery service. Please review the relevant delivery information before ordering.
If you have a question about delivery, our customer service team is available to help.
Returns and refunds
We want you to feel confident when ordering from Lily’s Garden Furniture.
Our Returns & Refunds Policy explains the applicable return period, conditions, return process, refund arrangements and any costs that may apply.
If you are unsure whether an item qualifies for return, please contact us before sending anything back.
Our Values
Clear and honest information
We aim to provide customers with clear product, delivery and purchasing information so they can make informed decisions.
Quality and suitability
We look for products with useful specifications, dependable materials and designs suited to outdoor living.
Practical outdoor living
We focus on products that combine considered design with practical features for everyday outdoor use.
Helpful guidance
Choosing outdoor furniture can be difficult. We aim to make the process clearer by helping customers understand products, dimensions and available options.
Customer support
We provide customer support before, during and after purchase and aim to respond to enquiries as promptly as possible.
Long-term relationships
We want customers to feel comfortable contacting us whenever they need help with an order or a product purchased from our store.
Our commitment to transparency
We believe an online retailer should make it easy for customers to understand who they are buying from and how to contact the business.
For this reason, we provide our company details and customer service information openly on our website.
Trading name: Lily’s Garden Furniture
Operated by: SJ ECOMMERCE LTD
Company number: 17254509
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@lilysgardenfurniture.co.uk
Telephone: +44 20 7946 0823
Need help choosing?
If you're planning a new outdoor space and aren't sure which furniture, pergola or outdoor-living product would work best, our team is here to help.
Contact us with details about your garden, the space available and how you intend to use it. Where possible, we'll help you compare suitable options and understand the important differences between products.
We aim to make choosing outdoor furniture straightforward and give you the information you need to make a confident decision.
Create an outdoor space made for living.
